CA Updated Policy
CA Policy Manual (Also Referred to as The NYS Multi-Site Central Administration Policy Manual)

CA Policy Manual Appendices
Below is a list of documents that appear listed in the CA Policy Manual Appendix for reference.
- 12 Critical Elements
- HFNY Performance Targets
- HFNY Performance Indicators
- HFNY Quarterly Report
- HFNY ASR Guidelines
- HFNY Quality Assurance Plan
- HFNY Quality Assurance Table
- BPS Quality Assurance Review Table
- Current BPS QA Site Visit Tool
- Year 1 Program Performance Tool
- Year 2 Program Performance Tool
- Year 3 Program Performance Tool
- Year 4 Program Performance Tool-– Governance and Administration
- Technical Assistance Process Doc
- Technical Assistance Process Flow Chart
- Technical Assistance Form
- Technical Assistance Compliance Monitoring Tracking Chart
- Policy GA-5 Family Rights and Confidentiality and Participant Grievance
- Participant Critical Incident Report
- Program Critical Incident Report
- Central Administration Policy Manual Glossary