HFNY Frequently Asked Questions

Questions and Answers on Everyday Practice
The following set of documents includes answers to questions that frequently come up but are not easily or fully answered by referring to policies, MIS reports, or other resources. Created by a small committee representing each branch of Central Administration, these are evolving documents that will be continuously updated and revised as new areas of need become apparent.
If you have ideas for topics you think would be good to include (meaning topics that aren't fully addressed already by policy or other resources) please contact committee member Ellen Butowsky at PCANY.
Please note that FAQ topics containing CWP-specific information have * below.
- Advisory Board
- Annual Service Review
- ASQ & ASQ-SE * (updated 2025-02-28)
- CHEERS/CHEERS Check In * (added 2025-02-28)
- CWP Protocols and Procedures * (added 2025-02-28)
- Depression Screening (updated 2025-05-13)
- Enrollment * (updated 2025-02-28)
- Family Request for Case Records
- Group Visits
- Internal QA
- Lead Assessments
- Multiples (updated 2024-09-25)
- Personnel
- Role Boundaries
- Service Plan (updated 2024-12-09)
- Serving Children in Foster Care
- Shadowing Requirements
- Supervisory Coverage
- Training and Professional development requirements for CWP programs * (updated 2025-04-25)
- Transfer Cases (updated 2024-09-25)