supporting parents right from the start Healthy Families New York
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resources program sites administration training & staff development Research/Eval MIS/Forms

Administrative documents

Credential Documents
Critical Elements Rational
HFA Site Assessment Tool – 2008-2010 - Updated 10-01-08
HFA Site Assessment Tool – 2008-2010 - Table of Evidence - Updated 10-01-08
HFNY Policy Documents
Site Quality Assurance Plan Guidelines
NYS Policy Manual - The whole document - Word
NYS Policy Manual - The whole document - PDF
NYS Policy Manual Sections Listed as Separate Documents Below
Multi-Site Policies
Critical Element #1 - Initiate services prenatally or at birth
Critical Element #2 -Use a standardized assessment tool to systematically identify families
Critical Element #3 - Offer services voluntarily & use positive, persistent outreach efforts to build family trust
Critical Element #4 - Offer services intensely with well-defined criteria for increasing or decreasing intensity of service over the long term
Critical Element #5 -Services are culturally sensitive
Critical Element #6 - Supporting the parent(s) and the parent-child interaction and child development
Critical Element #7 - Linkages to health and other services
Critical Element #8 - Caseload Management
Critical Element #9 - Staff Recruitment and Selection
Critical Element #10 and #11 - Training ( Self Assessment Tool Credentialing Standard for training is #10 and not #10 and #11)
Critical Element #12 - Supervision ( Self Assessment Tool Credentialing Standard for Supervision is #11,
not #12)

Governance and Administration - The program is governed and administered in accordance with principles of effective management and of ethical practice.

Appendices

Reporting Documents
Quarterly Performance Targets
Quarterly Report Narrative Guideline
Quarterly Report Submission Guidelines
Annual Review Guidelines with data reports
Performance Indicators 2009-2010

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